Custom Photo Prints

Terms of Use

Welcome to Custom Photo Prints! Custom Photo Prints is a division of Trend Setters Ltd™. We are pleased to provide you with all sorts of options to get the most out of your photo displays. We do this through our StarFire Prints™, PolyPix™ Translucent Prints, MightyPrint™ Wall Art, and Morphing Mugs™ product lines, as well as dozens of personalized licensed products that let you customize and display your photo memories exactly how you want to. Everyone at Custom Photo Prints is committed to making your experience with us the very best that it can be.

Acceptance of Terms 

Creating and purchasing a product with Custom Photo Prints means you agree not to upload unlawful or offensive content, or content that is not the sole property of the uploader. You also agree to follow all terms and conditions as posted on this website, CustomPhotoPrints.com. We reserve the right to modify or reject any customizable orders if they are in violation of the above conditions. If you choose to not accept our terms and conditions, we respectfully ask that you do not use our service.

Terms of Sale.

When you place an order with Custom Photo Prints, you are agreeing to purchase the product in question, are acknowledging that all information you provide is accurate, and that you are the owner of the chosen payment method. Receiving order confirmation does not mean that your order has been accepted, as we retain the right to accept, modify, or decline your order request at any time.

If there is an error concerning the products themselves, whether through incorrect pricing or errors in descriptions (despite our best efforts to avoid these), we may cancel your order at any time. If your account has already been charged, we will credit your account in the amount charged.

All products and prices are subject to change at any time.

Shipping Information

Custom Photo Prints offers a variety of shipping options. In addition to your selected shipping method, please allow 1-2 business days for processing and production of your order.

For all US or international shipments shipped by a FedEx delivery method, your shipment will be trackable and insured.  Orders shipped via the Postal Service are trackable (in the US only), but will not be insured, unless you contact us at customerservice@trendsettersltd.com to request extra charges for postal insurance.  International orders shipped via the Postal Service cannot be tracked.

Note: To ensure timely order processing, any FedEx orders placed with an invalid mailing address (PO Boxes or APO addresses) may be shipped out via US Postal service at the discretion of the Custom Photo Prints shipping department.  Please be sure to provide us with a valid physical address when completing your order.

Returns

Our primary concern is that our customers are 100% happy with the products they receive from Custom Photo Prints. We guarantee that they will be manufactured to the highest standards, and will do everything in our power to deliver on that promise. As with all personalized products, however, where we do not have control is in the quality of the photos our customers upload. We provide the minimum dimensions required, and do our best to make sure our customers know what will (and will not) result in the best possible product prior to purchase. Since we are unable to know what each and every customer intended upon their order, we are forced to move forward with the images provided, regardless if we think they will (or will not) result in the best possible product.

Customers have 30 days to bring a problem to our attention. After doing so, we reserve the right to ask for the return of your product and/or a picture of the product in question; at which point we will do one of the following: (1) offer a reprint; (2) offer store credit for your product (shipping not included); (3) take no action after proper consideration has been given, or, in extreme cases, (4) offer a refund.

How to Contact Us

If you need to get in touch with us for any reason, please email us at cs@customphotoprints.com